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Unlike many other web sites that have special rules and lots of fine print, TV PRODUCTS
INDIA PVT LTD has a transparent and clear shipping policy for all orders placed
on our website, without any special exceptions.
Just because shipping is free doesn't mean it should take a long time. TV PRODUCTS
INDIA PVT LTD understands that getting your items quickly is important to you, so
we make every effort to process your order quickly. When you order from our website,
you can expect to receive your order maximum within 21 working days.
We are committed to delivering your order accurately, in good condition, and always
on time promised by us on our website.
- * We offer FREE Shipping (specified on the Product details
page) on selected products ordered through http://televantage.in
- * Each order may be shipped only to a single destination
address specified at the time of payment for that order. If you wish
to ship products to different addresses, you shall need to place multiple orders.
- * We make our best efforts to ship each item in your order
within 2-3 working days of the order. However in some cases, we may take longer,
up to 21 working days, to ship the order as we may have to procure it from some
other stores or our suppliers. In the unlikely event that we are not able to ship
your order completely within 21 days of the order, we shall cancel the unshipped
order, and send you an email informing you about the same. In such cases, your payment
against the unshipped part of the order shall be refunded; in the manner you have
made the payment.
- * We ship on all week days (Monday to Saturday), excluding
public holidays.
- * To ensure that your order reaches you in the fastest
time and in good condition, we only ship through reputed courier agencies, India
Post or our Distribution partners.
- * While we shall strive to ship all items in your order
together, this may not always be possible due to product characteristics, or availability.
- * If you believe that the product is not in good condition,
or if the packaging is tampered with or damaged, before accepting delivery of the
goods, please refuse to take delivery of the package, and call our Customer Care
or log on to
http://televantage.in, mentioning your order reference number. We shall
make our best efforts to ensure that a replacement delivery is made to you at the
earliest
- * You may track the shipping status of your order on our
website, by clicking at Track your Order section.
- * Please note all items (including gifts) will be shipped
with an invoice mentioning the price, as per Indian Tax Regulations.
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